Returns and Refunds Policy
Return and Refund Policy
At tabladeInversion.es, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return and refund policy. Please read the following terms carefully.
1. Return Period
You have 14 calendar days from the date of delivery to return your purchase. Returns will only be accepted if initiated within this time frame.
2. Conditions for Returns
To qualify for a return, the following conditions must be met:
- The item must be in its original condition, unused, and with all original packaging and accessories included.
- Proof of purchase (receipt or order confirmation) must be provided.
- Any damage or signs of use may result in partial refunds or rejection of the return.
3. How to Initiate a Return
To start the return process, please contact us at:
- Email: info@tabladeinversion.es
- Phone: +34 641544468
Provide your order number, proof of purchase, and reason for the return. Our team will provide you with detailed instructions on how to proceed.
4. Return Shipping
- The cost of return shipping is the responsibility of the customer unless the item is defective or incorrect.
- Ensure the product is securely packaged to prevent damage during transit.
- We recommend using a trackable shipping method to avoid issues.
5. Refund Process
Once we receive and inspect the returned item, we will notify you of the status of your refund:
- If approved, refunds will be processed within 7 business days.
- Refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
6. Non-Returnable Items
Certain items are not eligible for return, including:
- Products damaged due to misuse or improper handling.
- Items returned outside the 14-day window.
7. Defective or Damaged Items
If your item arrives damaged or defective, please contact us immediately at info@tabladeinversion.es or +34 641544468. We will arrange for a replacement or a full refund, including shipping costs.
8. Important Notes
- All returns are subject to inspection upon arrival.
- Items that do not meet our return conditions may be sent back to the customer.
At tabladeInversion.es, your satisfaction is our priority. If you have any questions or concerns about our Return and Refund Policy, please don’t hesitate to contact us. Thank you for choosing tabladeInversion.es!